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| THE CROSS COUNTRY GROUP |
| Companies |
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The Cross Country Group is comprised of several Member Companies. Each of these organizations shares a common set of corporate values,
a commitment to quality customer service, an unsurpassed reputation as a trusted partner for some of the world’s most respected corporations and a focus on innovation and the creation of real value for clients and customers. |
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| Current Member Companies |
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| Cross Country Automotive Services |
| www.crosscountry-auto.com |
The leading provider of roadside assistance and vehicle-related services to the automotive, insurance and other industries. Also includes recently-acquired ATX Group, a leading world-wide automotive telematics supplier, and UAA, the largest auto club and rental car company
in China. |
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| Cross Country Home Services |
| crosscountry-home.com |
| The leading provider of home warranty and homeowner assistance programs to the financial services, utility and other industries. Also includes HMS National, one of the largest marketers of home warranty and other value-added programs serving the US residential real estate industry. |
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| Financial Recovery Technologies |
| www.financialrecoverytechnologies.com |
| A recent addition to the CCG organization, Financial Recovery Technologies has already established itself as the leading provider of securities class action claims processing services for the hedge fund, investment firm and financial services industry. |
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| Previous Member Companies |
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| First Notice Systems |
| A pioneer in outsourcing first notice of loss reporting for the insurance industry. Acquired by CRA Managed Care (now Concentra) in 1997. |
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| MoveCentral |
| An Inc 500 winner that specialized in "pre-move" marketing and identifying relocating consumers for acquisition, retention, and cross-sell opportunities. Initially founded as Before You Move / The Address Express, the company was transformed into a leading website and was acquired by Monster.com in 2000. |
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| NorCross Teleservices |
| A joint venture with Norrell Corporation (now Spherion), NorCross quickly became one of the largest contact center outsourcing firms in the country, with over 5000 employees. The company was sold in 1998 and formed the basis of what is now Spherion’s Call Center Services. |
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| eSupport Now |
| One of the first Internet customer care companies, providing live chat, email and click-to-call services. Merged with a Canadian firm in 2001. |
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